Shipping & Click and Collect FAQ
CLICK & COLLECT - FREE
We will text or email once your order is ready to collect from our store.
(An order confirmation will be sent after your order is placed, please wait for another email that your order is ready for collection.)
LOCAL DELIVERY from our team of staff.
We ensure all plants arrive safely to your selected destination. We notify via text when we are out for delivery. A message will be sent in advance to confirm if your order can be left in a safe place. We do not deliver to PO Boxes.
We do not redeliver the order if there is not a safe place to leave the order, or if no one is able to accept the order. This will incur an additional delivery charge if we are required to reattempt delivery.
Our flat rates:
WITHIN 20KM- $22.50
WITHIN 25KM - $27.50
WITHIN 30KM - $32.50
WITHIN 35KM - $37.50
Local delivery rates will vary for distances over 35km+ from our store. View the applicable rate at checkout.
SHIPPING VIA AUSTRALIA POST (Australia wide)
$15 Flat rate (3KG weight limit, Standard Post) or $22 (5KG weight limit, Standard Post)
- Small Floral arrangements are posted individually for $15 Flat. Additional small arrangements will incur an extra postage charge, as they are packed individually for the safety of the arrangement.
- Larger vessels are shipped via the $22 rate due to the fragility of the item. Arrangements are packed individually to ensure they arrive safely to the selected destination.
Our shipping offer applies to plant care (excluding soil items due to individual state quarantine restrictions), dried florals, greenhouse domes, propagation vessels, cards & small homewares.
We do not ship live potted plants, other terrariums, or cacti gardens/ succulent bowls.
Please message us for any assistance. We are here to help.